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XTEAM REFUND POLICY HOW TO
XTEAM REFUND POLICY FULL

Does Steam take returns without a receipt? What is Steam’s refund policy?Īpproved refunds will be returned to the original purchaser of the item via the original method of payment. You can request replacement parts for hardware purchases via the Steam Support website.

Steam does not have an exchange policy for digital purchases. However, if you meet these conditions, Steam is open to accepting returns for any reason. In-game purchases and downloadable content also cannot be returned if it has been consumed in-game. Games that have been played for more than two hours cannot be returned, and if a game has been modified or transferred, it is ineligible for a refund. Steam’s return policy is strict in the sense that there are conditions that must be met for digital purchase refunds.

No, you can only initiate a refund request via the Steam Support website. Can you return an online purchase to the store?

Fill out and submit the request form, which includes where to issue the refund and additional notes.įor refunds on purchased hardware, you must submit a refund request through the Steam Support page and send the items back by following the provided instructions within 14 days.

Click the “I’d like to request a refund” button.

Select the reason you would like a refund, such as “I purchased this by accident” or “Gameplay or technical issue.”.

If the title is not listed, that means it is ineligible for a refund.

Find the purchase you would like a refund for and click on it.

Once you submit a request, you’ll receive a confirmation email and a refund up to 7 days once the request has been approved.

XTEAM REFUND POLICY HOW TO

How to request a refund on a Steam purchase?Īll refund requests must go through the Steam Support page at.

XTEAM REFUND POLICY FULL

If the item has been modified or abused in any way, you may not receive the full refund amount. Valve Index Hardware is refundable within 14 days and all other Steam Hardware is refundable within 30 days from the day you or a third party receives the Hardware if the item is still in new condition. Refundable at any time, provided none of the titles have been transferred and the combined playtime for all items is less than two hours. Refundable within 48 hours of purchase or automatic renewal if not used during the current billing cycle, which includes playing, consuming in-game items, modifying, or transferring. Refundable at any time before the release date, and within 14 days after the game has been released provided it has not been played for more than two hours. Refundable within 48-hours of purchase so long as the in-game item hasn’t been consumed, modified, or transferred. Some third-party DLC cannot be refunded exceptions will be marked as non-refundable before purchase. Refundable within 14 days if the title has not been played for more than two hours and has not been consumed, modified, or transferred. In many cases, you will get a full refund for the purchase, but there are some exceptions.

Steam accepts refund requests for any reason, including changing your mind or purchasing by mistake. What items cannot be returned to Steam?.Does Steam accept returns after 30 days?.Does Steam take returns without a receipt?.Can you return an online purchase to the store?.How to request a refund on a Steam purchase?.